Posted by: Diveanx on December 17, 2003 at 19:13:13

I want to share my story or should I say quest to purchase a new tank. I like most people have ordered many things for my paintball needs online. I have yet to have any problems receiving my stuff or getting a good price. Well this started out just like any other order. I had been to the 3A paintball website may times and thought the tank with the American Flag on it was very cool (plus it was a good deal for a 71/4500) I even had their link on our website. I live in FLorida and have never had anything take more then 4-5 days no matter where I ordered it from. I ordered my tank a full 7 days before I needed it thinking it would be here in plenty of time to play in a tourney. I received a email confirming that my credit card had been authorized but no confirmation of the order. Well the weekend came and went. I had to borrow a tank to compete in the tourney. on the 7th day I placed a support request on their website and I didnt get an answer. I then placed another support request just in case something happened and it didnt go through. Still no answer. Now its 2 weeks after and still no tank. I placed another support request on Sunday and asked them to not send the tank if it had not been shipped that I wanted a refund. I finally got an answer on tuesday of the following week tell me they were sorry for the delay and it had been shipped 3 day air for the inconveince. Needless to say its been over a month now and I dont have it and they dont want to give me a refund. They say UPS is investigating it. Well I had to go to the credit card company to ask them to refund my money. They did with no problem but only because I kept good records of all my emails and support request so if you ever order anything make sure you keep your records so you dont get screwed over.

Follow Ups: Re: 3A Paintball Sucks!!!!!!!!!! calebtheredwood 06:57:30 12/26/06 (0) Re: 3A Paintball Sucks!!!!!!!!!! Mike "Capt._Mako" Collins 06:47:29 12/18/03 (3) Re: 3A Paintball Sucks!!!!!!!!!! T.J. "Mad Scientist for the Tiger Tank" Allcot 00:46:05 12/29/03 (0) Re: 3A Paintball Sucks!!!!!!!!!! E "driftersilvia" L 12:27:37 12/20/03 (1) Re: 3A Paintball Sucks!!!!!!!!!! Diveanx 21:21:51 12/22/03 (0) Post a Followup Show your name as: DefaultRealnameBothNickname E-Mail address (eg: joeschmoe@aol.com): Show your e-mail address? DefaultYesNo Your Password: Don't have a password? CLICK HERE - Forgot your password? CLICK HERE Subject: Subject:Message: : I want to share my story or should I say quest to purchase a new tank. : I like most people have ordered many things for my paintball needs online. I have yet to have any problems receiving my stuff or getting a good price. : Well this started out just like any other order. I had been to the 3A paintball website may times and thought the tank with the American Flag on it was very cool (plus it was a good deal for a 71/4500) I even had their link on our website. : I live in FLorida and have never had anything take more then 4-5 days no matter where I ordered it from. : I ordered my tank a full 7 days before I needed it thinking it would be here in plenty of time to play in a tourney. I received a email confirming that my credit card had been authorized but no confirmation of the order. : Well the weekend came and went. I had to borrow a tank to compete in the tourney. on the 7th day I placed a support request on their website and I didnt get an answer. I then placed another support request just in case something happened and it didnt go through. Still no answer. : Now its 2 weeks after and still no tank. I placed another support request on Sunday and asked them to not send the tank if it had not been shipped that I wanted a refund. : I finally got an answer on tuesday of the following week tell me they were sorry for the delay and it had been shipped 3 day air for the inconveince. Needless to say its been over a month now and I dont have it and they dont want to give me a refund. They say UPS is investigating it. Well I had to go to the credit card company to ask them to refund my money. They did with no problem but only because I kept good records of all my emails and support request so if you ever order anything make sure you keep your records so you dont get screwed over. [ Follow Ups ] [ Post Followup ] [ WARPIG Rec Talk ]